Privacy Policy

We respect your privacy and are committed to protecting your personal data.

Last updated: May 2026

Information We Collect

When you place an order or create an account, we collect your name, email address, shipping address, and payment information. We may also collect browsing data such as pages visited and products viewed to improve your experience.

How We Use Your Information

  • ✓Process and fulfil your orders
  • ✓Send order confirmations and shipping updates
  • ✓Respond to your enquiries and support requests
  • ✓Send promotional emails (only with your consent)
  • ✓Improve our website and product offerings

Payment Information

All payments are processed securely through Razorpay. We do not store your card details on our servers. Razorpay's privacy policy governs the handling of your payment data.

Cookies

We use essential cookies to keep your cart active and maintain your session. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though some site features may not function correctly.

Data Sharing

We do not sell or rent your personal data. We share information only with trusted partners such as courier services (for delivery) and Razorpay (for payments), strictly to fulfil your order.

Data Retention

We retain your personal data for as long as your account is active or as required to fulfil legal obligations. You may request deletion of your data at any time by writing to us.

Your Rights

  • →Access the personal data we hold about you
  • →Correct inaccurate or incomplete data
  • →Request deletion of your data
  • →Withdraw consent for marketing communications

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please email us at privacy@sambalbhoomi.com or write to us via our Contact page.